Privacy & cookies
Your choices stay in your hands.
Chalo Dosa uses essential browser storage to remember your cart and privacy choice. This storage is necessary for the features you request and remains available when you reject optional tracking.
When optional tools are configured, their settings are selected by default in the notice. Choose Continue to enable them, Opt out to use essential storage only, or choose individual settings. Optional tools wait for your choice; visiting or scrolling alone does not enable them. A saved opt-out remains respected. When no optional tools are configured, there is no automatic cookie prompt. Privacy settings remain available at the bottom of every page.
Optional analytics
If you consent, Google Analytics and Microsoft Clarity may collect device, usage, and interaction information so we can improve the website. They do not load before analytics consent.
Optional marketing
If you consent, Meta Pixel may measure advertising visits and conversions. It does not load before marketing consent.
Your cart
An unsubmitted cart is saved in this browser until the next calendar day in Vancouver. It contains item codes, selected options, quantities, and when it was saved—not payment details or trusted prices. An interrupted checkout keeps the information needed to recover its payment status. A cart does not automatically follow you to another device.
Checkout and payment status
If checkout is available, the website confirms your chosen items, options, quantities and total with Clover. Your name, telephone number and email are used to arrange pickup and process the order. Card details are entered in Clover’s secure payment form; the website does not store your card number or security code.
Essential browser storage also keeps a checkout reference, a browser access key and the basket being checked out. This helps recover an interrupted checkout and avoid a duplicate payment. Server records retain the order, pickup details and verified payment result. Rate controls use keyed identifiers instead of storing raw network addresses. Clearing browser data does not cancel a payment and can prevent this browser from recovering its status; contact the restaurant if that happens.
We use Microsoft Azure to host the website and checkout services. Our order-record storage is in Canada; some website and checkout processing takes place in the United States. Clover receives the order and contact details needed to process your order and payment. Your network address is also sent to the payment service for payment processing and fraud prevention. Information processed outside Canada may be subject to the laws of that country.
Order and payment-recovery records are separate from your cart and are not automatically deleted when the cart expires. They support pickup, payment enquiries and transaction records. To request access, correction or deletion, contact us using the details below. Some records may need to be retained to resolve a payment issue or meet legal obligations. Clover also handles information under its privacy notice.
Checkout status pages do not load optional analytics or marketing tools, even if you previously allowed them. These pages ask the checkout service for a verified result; simply returning from Clover does not confirm payment or kitchen acceptance.
Website previews
Optional tracking tools stay off on preview addresses. The live website only loads a tool when it has been configured and you have allowed its category.
Customer reviews
Review submissions are available only when private storage and restaurant moderation are ready. When the form is available, it asks for a rating, your comment and an optional display name. Please do not include telephone numbers, email addresses, payment details or another person’s private information in a review.
A submitted review stays private until an authorized restaurant reviewer checks it for privacy, abuse and relevance. Positive and critical feedback follow the same policy. If approved, the rating, unchanged comment, display name and publication date appear publicly. If no name is supplied, the review uses a generic guest label.
Pending comments remain private while awaiting a decision. Rejection removes the submitted comment, display name and rating from the review record and retains a limited decision record. Approved reviews remain public until removed. To request access, correction or removal, contact the restaurant using the details below and include your review receipt if you have it. Do not submit sensitive identity documents by email.
The review service uses one-way identifiers to limit duplicate and excessive submissions; it does not store raw network addresses in review records. Review forms and moderation pages do not load optional analytics or marketing tools, even if you previously allowed them.
Optional sign-in
Signing in is optional; guest checkout never requires an account. If you choose Microsoft or Google sign-in, that company confirms your identity and shares your email address, an account identifier and, for Google, your name with this website. Chalo Dosa never receives your password.
Your saved pickup details and the orders you place while signed in are kept in this browser on your device so you can prefill checkout and reorder. They are not sent to a Chalo Dosa account server. Orders themselves are still processed as described above. Use “Remove my details from this device” on the account page, or clear this website’s storage, to delete them. Microsoft and Google handle sign-in under their own privacy policies (Microsoft, Google).
Change your mind
Use “Privacy settings” on any page to change or withdraw consent. If a tool has already loaded, we send its stop or opt-out instruction and refresh the page to fully unload it. Your saved cart remains in this browser. Choices made in one tab also apply to other open tabs on the same website.
Changing your choice does not undo information already sent to a provider. You can also clear this website’s cookies and storage in your browser settings; this removes your saved cart and privacy choice.
Contacting the restaurant
Email, telephone and WhatsApp links open the contact service you choose. Share only what is needed for your enquiry, and do not send payment card details. The service you choose processes the communication under its own privacy terms. Chalo Dosa receives the information you send and uses it to respond to your enquiry or request.
Privacy questions and requests
For privacy questions, concerns, or requests to access or correct your personal information, email info@chalodosa.ca or call us. Please describe your request without including passwords or payment card details.
